Marti Thurman is the best! She met me at my worst and her patience and kindness just blew me away! I had a TBI and had trouble communicating, remembering and adulting! She explained everything in words and terms that I could understand and she would tell me things more than once and not even act like she already told me before! She treated me like I was her only client everytime she interacted with me! She also sent emails to my daughter, who is my POA, and always made sure that we both were kept in the loop and understand the process! So if those mean old insurance companies treat you like you don't matter, give Marti a call and she'll take excellent care of you!